Shipping Policy

We appreciate you choosing Cielo d’Amora.
Each order is prepared with care to ensure it arrives just as beautifully as intended.

Shipping Availability

At this time, we ship within the United States only.
Shipping costs are calculated at checkout based on your location and preferred delivery method.
Enjoy free standard shipping on orders over $100 (before taxes and after discounts).

Processing & Fulfillment

Orders are typically prepared and shipped within 2–3 business days, excluding weekends and holidays.
During collection launches or high-demand periods, processing times may be slightly delayed.
Once your order is on its way, you’ll receive a shipping confirmation email with tracking details.

Delivery Expectations

Transit times will vary depending on your selected shipping option and destination.
Please allow extra time during holidays or peak shipping seasons.

Delivered Packages

Once a package is marked as delivered by the carrier, responsibility is transferred to the customer.
Cielo d’Amora is not liable for packages that are lost, stolen, or delayed after delivery. If any issues arise, we recommend contacting the shipping carrier directly using your tracking number.

Address Accuracy

Please review your shipping details carefully before placing your order.We are not responsible for deliveries made to incorrectly entered addresses. If a package is returned to us, additional shipping fees may apply to resend it.

Contact Us

For any questions or assistance regarding your order, feel free to email us at shop.cieloda@gmail.com. We’re always here to help.
Thank you for supporting Cielo d’Amora—it truly means everything to us.